An Ombudsman is a specially trained and certified individual, either volunteer or staff, who advocates for quality care in Texas nursing and assisted living facilities. The Ombudsman serves as part of the regional aging services network supported by the Texas Health and Human Services Commission.
Managing Local Ombudsman: Shirley Cromartie (scromartie@nortexrpc.org)
Staff Ombudsman: MaryAnn Avila (mavila@nortexrpc.org)
An Ombudsman:
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CONTACT NORTEX OMBUDSMAN: (940) 322-5281
TOLL FREE: (800) 460-2226