Information, Referral, & Assistance

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Information, Referral, and Assistance provides the public with information on various services available to older adults and their caregivers. You can contact AAA by telephone, mail, in person or by e-mail. Our staff can give special assistance to be sure you get the services that are available to you. Our office maintains current information on local, regional and national programs.

Helpful Telephone Numbers:

To report abuse or neglect or an older
person: (24-hour) 1-800-252-5400 (hotline)
Texas Dept. of Protective & Regulatory
Services (local): (325) 657-7400

Legal questions: 1-800-622-2520
Legal Hotline for Older Texans

Medicare: 1-800-633-4227
Center for Medicare/Medicaid Services

Social Security or SSI: 1-800-772-1213
Social Security Administration
Local : (325)949-4608

To Report Complaints:

Consumer Complaints: 1-800-621-0508
Office of the Attorney General

Health Insurance & HMOs: 1-800-252-3439

Texas Dept. of Aging & Disability Services
Consumer Rights & Services hotline.

1-800-458-9858

Quality of Care Provided to Medicare
Beneficiaries: 1-800-725-8315
Texas Medical Foundation